Details about our OpenEMR Offerings


Details about ACE Open EMR hosting include:
• SASAE 16 Compliant Data Center
• HIPAA compliant Data Center which passed OCR Audit Protocol
• Daily off-site back up
• Encrypted data
• Site-to-site VPN
• SSL VPN for 4 additional users
• SSL certificate for EMR site



Configuration of your ACE OpenEMR account includes:
• Access control set-up for each user
• Pre-loading of most common medications, diagnoses, allergies
• Patient portal set-up
• E-prescribing set-up (Allscripts API)


Technical Support:

Our technical support services include:

• Easy to use Ticket System for sending and tracking requests
• Phone support for urgent requests
• Live chat support (Soon to come)
• Partnerships with a variety of technical partners to troubleshoot any error or build any feature – no matter how complex



We offer a variety of training options that fit your schedule and availability.
• Onsite
• Virtual through screen sharing and web ex
• On demand videos (Soon to come)
Also, we not only teach you how to use the EMR, but equally important, is workflow design advice to ensure that the appropriate data is collected while adding the least amount of burden.
Contact us to receive a one-time 2 week free subscription. Furthermore, one of our EMR experts can provide 20 minute no- obligation demo virtually or at your office.